Introduction
Trevlac Computer Services Ltd. ("we", "our", or "us") operates the Form Builder platform.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information
when you use our Form Builder service.
We are committed to protecting your privacy and ensuring the security of any personal
information you provide to us. Please read this privacy policy carefully.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when using our service, including:
- Name and contact information (email address, phone number)
- Account credentials (username, password - stored securely)
- Student and family information submitted through forms
- Educational records and related documentation
- Payment information (processed securely through third-party providers)
Automatically Collected Information
When you access our platform, we automatically collect:
- IP address and browser type
- Device information and operating system
- Access times and pages viewed
- Session information for security purposes
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Form Builder service
- Process form submissions and manage user accounts
- Communicate with you about your account or submissions
- Ensure the security of our platform and prevent fraud
- Comply with legal obligations and regulatory requirements
- Support educational institutions in their administrative processes
Data Protection & Security
We implement robust security measures to protect your information:
- Encryption of data in transit (SSL/TLS) and at rest
- Secure password hashing using industry-standard algorithms
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Secure cloud infrastructure with data redundancy
- Credit card number detection to prevent accidental data entry
Important: Our platform includes safeguards to detect and block
credit card numbers from being submitted through forms to maintain PCI compliance.
Information Sharing
We do not sell your personal information. We may share information with:
- Educational Institutions: Schools and districts that use our platform to manage their forms and student data
- Service Providers: Third-party vendors who assist in operating our platform (hosting, email, analytics)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with any merger, acquisition, or sale of assets
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined
in this policy, unless a longer retention period is required by law. Form submission
data is retained according to the policies set by each educational institution.
Upon request, we can delete your personal information, subject to any legal obligations
to retain certain records.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing activities
- Data portability (receive your data in a structured format)
- Withdraw consent where processing is based on consent
Children's Privacy
Our platform is designed for use by educational institutions, which may include
information about students under 13 years of age. We comply with applicable laws
regarding children's privacy, including COPPA and FERPA.
Educational institutions are responsible for obtaining any necessary parental consent
before collecting information about children through our platform.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any
material changes by posting the new policy on this page and updating the
"Last Updated" date. We encourage you to review this policy periodically.